No client in 90 days? It's free →
NEON GORILLA

Terms of Service

Last updated 8 July 2026

1. Who we are, and accepting these terms

These terms are a contract between you and BNF Trading Ltd, a company registered in England and Wales (company number 14471629), trading asNeon Gorilla(“we”, “us”, “our”). They cover your use of this website, our AI Sales, AI Search and AI Social services, and any software, repositories, tools or dashboards we provide.

By using this website, buying a service, or accessing anything we provide, you accept these terms. If you are accepting on behalf of a company, you confirm you are authorised to bind it. If you do not accept, do not use the services.

2. The services

We provide AI-assisted sales and marketing systems that run on your own accounts, with you approving what goes out. Our current services are:

The single most important feature, and a term of these services, is thatnothing is sent, published or posted without your approval. We prepare, draft and queue; you review and release. You are responsible for what you approve.

3. Fees, payment and cancellation

Each service is one simple monthly fee, detailed on your strategy call unless we have agreed otherwise in writing. Payments are collected by our payment processor, Stripe, and are governed by Stripe's terms in addition to these. Subscriptions renew monthly until cancelled.

There is no long contract. You may cancel at any time, effective at the end of your current billing month; we do not refund part-months except where the guarantee in section 4 applies. VAT is charged at the prevailing UK rate.

4. The 90-day guarantee

Our guarantee is: we owe you one client. If, in your first 90 days on an eligible service, you do not sign a new client, the service is free until you do, you stop paying and we keep working.

The guarantee applies only if you have followed the process throughout, including:

“A new client” means a new paying customer of your business attributable to the service. The remedy under this guarantee, free service until you win one, is your sole and exclusive remedy for the service not producing a client in 90 days.

5. Third-party platforms

Our services orchestrate a number of third-party platforms. Each is provided by its own operator under its own terms, which you accept by using our services. We are not responsible for the availability, acts or omissions of these platforms, and your use of them must comply with their rules:

Where a platform changes its terms, rate limits or availability, we will adapt the service in good faith, but such changes are outside our control.

6. Your accounts and acceptable use

You agree that you will:

You are the sender of every message you approve. Because you approve each message before it goes out, you are responsible for its content and for compliance with the rules above.

7. Your data and privacy

Your pipeline, prospects, content and results are yours. We process personal data on your behalf to run the services, as described in ourPrivacy Policy. Where we act as a data processor and you as controller, you are responsible for having a lawful basis for the outreach you direct.

Your database and connected accounts remain under your ownership. If you leave, you keep them , there is nothing to hand back, because we never held them in the first place.

8. Intellectual property and licence

We own the systems, playbooks, prompts, software and repositories that make up the services. Where we give you access to a product repository or tool, you receive a limited, non-exclusive, non-transferable licence to use it for your own business for the duration of your engagement, on the terms shipped with it. You may not resell, redistribute or sublicense it.

Free resources we publish (for example the downloadable skills on our tools pages) are provided for your own use without charge and without warranty.

9. Warranties, disclaimers and liability

We provide the services with reasonable skill and care. Beyond the express guarantee in section 4, the services are provided “as is”: outbound and marketing results depend on your market, your offer and your follow-up, and we do not warrant specific volumes of leads, meetings, rankings or revenue.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything that cannot lawfully be limited. Subject to that, our total liability to you in any 12-month period is limited to the fees you paid us in that period, and we are not liable for indirect or consequential loss, loss of profit, or loss arising from a third-party platform's acts, outages or account actions.

10. Term, termination and suspension

Your engagement runs month to month until cancelled. Either of us may end it on notice before the next billing month. We may suspend or end the services immediately if you breach these terms, misuse the platforms, or put an account at risk.

On termination, your access to our dashboard and repositories ends, and any scoped platform keys we issued are revoked. Your own accounts and data remain yours.

11. Confidentiality

Each of us may learn confidential information about the other. We will each keep it confidential and use it only to perform or receive the services, except where disclosure is required by law. Anonymised, non-identifying results and learnings may be used by us to improve and describe our services.

12. Changes to these terms

We may update these terms from time to time. The current version is always the one on this page, with the date shown above. Material changes affecting an active engagement will be notified to you. Continuing to use the services after a change means you accept the updated terms.

13. Governing law

These terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

14. Contact

Questions about these terms:ben@neongorilla.co.uk. BNF Trading Ltd (trading as Neon Gorilla), United Kingdom.