Terms.

Who we are

This website is run by BNF Trading Ltd, trading as NEON GORILLA. We are a company registered in England and Wales, number 14471629. Our registered office is 15 Sandford Crescent, Wychwood Park, Crewe, Cheshire, CW2 5GJ, United Kingdom.

You can reach us at hello@neongorilla.co.uk. "We", "us" and "our" mean BNF Trading Ltd. "You" means the person or business using this site or buying from us.

Using this site

By using this site you accept these terms. If you do not accept them, please do not use it.

You can read, share and link to our pages. You may not copy the site wholesale, scrape it at volume, try to break into any part of it, or use it to send anything unlawful or harmful.

We try to keep everything here accurate and up to date. Figures marked as modelled are estimates, and every figure has its source next to it. Nothing on the site is a promise of a particular result for your business.

We can change or remove any page, or take the site down for maintenance, at any time.

Our services

Before any paid work starts, we agree a written proposal or order with you. It sets out what we do, the fee, the start date, the minimum term and the notice period. Where the proposal and these terms disagree, the proposal wins.

We run outreach on your behalf: research, LinkedIn messages from your team's profiles, email, text follow-ups and calls to people who have shown interest, with meetings booked into your diary.

Results depend on your market, your offer and how you follow up, so we do not promise a set number of meetings, clients or sales. We report honestly on what we did and what came of it.

What we need from you

• Accurate information about your business, your offer and the people you want to meet.
• Access to the accounts we agree to run, kept in good standing on your side.
• Prompt sign-off on messages and targeting, so the work is not held up.
• Turning up to the meetings we book, or letting the prospect know if you cannot.
• Making sure you are allowed to contact the people on any list you give us.

Accounts and third-party sites

Your LinkedIn, email and calendar accounts stay yours. We work within each site's published limits and keep volumes at levels we have run safely on our own accounts. Those sites set their own rules and can change them, and we cannot control how they treat any account.

If a site restricts an account we run, we stop, tell you, and work with you to restore it.

Fees and payment

Fees are as set out in your proposal and are payable in advance unless the proposal says otherwise. Prices exclude VAT, which is added at the current rate.

Payments are taken by Stripe. If a payment fails and is not put right within 14 days of us telling you, we may pause the work until it is.

Ending the work

Either side can end the work by giving the notice set out in the proposal. Either side can end it straight away by writing to the other if the other seriously breaks these terms or the proposal and does not put it right within 14 days of being asked.

When the work ends, we hand back access to your accounts and send you the lists and conversation records we hold for you, then delete our copies within 30 days unless the law needs us to keep them.

Who owns what

The words, design, images and video on this site belong to us or to the people who licensed them to us.

Messages and lists we write for your campaign belong to you once you have paid for the month they were made in. Our methods, templates and know-how stay ours.

Webinars, guides and free resources

Our webinars, playbooks and guides are free general information, not advice for your specific situation. You use them at your own judgement. You may use what you learn in your own business, but you may not resell or republish the material.

Confidentiality

We keep your business information private and use it only to do the work. We do not name you as a client, or quote you, without your written agreement.

Our liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not let us limit.

Apart from that, we are not liable for loss of profit, revenue, business or goodwill, or for any indirect loss. Our total liability to you for anything arising from the work is capped at the fees you paid us in the 12 months before the claim.

The website is provided as it is. We are not liable for any loss from using it, from it being unavailable, or from sites it links to.

Personal data

How we handle personal data, including the data we process for you during a campaign, is set out in our privacy notice at neongorilla.co.uk/privacy.

Changes and the law that applies

We may update these terms. The version on this page on the day you use the site, or on the day you sign a proposal, is the one that applies.

These terms are governed by the law of England and Wales, and the courts of England and Wales deal with any dispute.

Questions

Email hello@neongorilla.co.uk and Ben replies personally.